This is a virtual course that is instructor-led and only offered online.
This entire course is conducted online via Zoom through the NTOA’s Learning Management System.
This course is intended for law enforcement personnel assigned to Crisis Negotiation Teams (CNT), Supervisors, Tactical Commanders, and Behavioral Health Professionals involved in or preparing for operational integration into negotiation teams. This course reviews foundational negotiation principles and applies them specifically to the integration of Behavioral Health Advisors (BHAs) into Crisis Negotiation Team operations. Emphasis is placed on role clarity, legal safeguards, information-sharing boundaries, operational discipline, and maintaining unified command. Through instructor-led instructional blocks, facilitated discussions, and structured case studies students will examine both successful and problematic integration models and develop agency-specific implementation strategies.
NOTE: Students must have a computer equipped with BOTH webcam and microphone capabilities to participate in this virtual course. 
