![](AppResources/images/membersonly.jpg)
![](AppResources/publications/issuethumbs/CNT/2011_Winter.jpg)
Negotiations Training for 9-1-1 Call-Takers
Publication: CNT Winter 2011
Page #: 6
Subject(s): Communications/Dispatching, Crisis Negotiations
![](AppResources/images/membersonly.jpg)
![](AppResources/publications/issuethumbs/2011_Winter.jpg)
Negotiations Training for 9-1-1 Call-Takers
Publication: Tactical Edge Winter 2011
Page #: 94
Subject(s): Communications/Dispatching, Crisis Negotiations