This is a live instructor-led virtual course conducted via Zoom through the NTOA's Learning Management System. This course is currently offered online ONLY.

This course is designed to help first responders identify the role emotional intelligence plays in managing stress and relationships. Methods to improve emotional intelligence and resilience, as well as decision making during rapidly evolving events will be the focus of the course. The EQ-i 2.0 will be the instrument used to discuss how an individual’s emotional quotient can be defined, measured, and improved upon. Group discussions, individual and group exercises will be conducted throughout the course to enhance the learning process.

NOTE: Students will participate in group discussions. Students will need a computer or tablet with webcam and microphone capabilities to participate in this course. This course also provides students with an emotional intelligence assessment.

COURSE ELIGIBILITY Fire/EMS Sworn Law Enforcement

Upcoming Scheduled Course
Course Number	Course Start Date	Deadline	Fees	Location	Instructor		Register
20272420	1/14/2027	1/7/2027	Members: $241.00 Non-Mem: $296.00	Online	Dubois, Wayne
NOTE: This is a one-day virtual class held from 10:00 AM to 7:00 PM Eastern Time