Black, John
Creating the Systems 3 Sensemaker; How to Use Frames, Models, and a Systems Thinking Approach for Inquiry and Understanding.

This presentation is an introductory overview of how to evolve perspectives via sensemaking when analyzing outcomes of complex events and interrelated systems. Working from a proposed sensemaking-decision-making (SM-DM) framework that includes DSRP, Schema, our mental models and human factors, the workshop first explores the value of visualization and visually represented frameworks that focus on exploring distinctions, systems, relationships, and perspectives (DSRP). Multiple frameworks, including Cynefin and the four truths, allow a greater focus on sensemaking and understanding in contrast to an outcome-centric view. Next, practical techniques and tools building off the framework are used to show how one can shift to a richer understanding of sensemaking as it affects the actors of the event and a greater understanding of how it affects us as the reviewer. This also allows trainers to better refine instruction to focus on the SM aspect of the SM-DM paradigm. Alternative hypothesis, frames, DSRP, and the Question Focus Technique are used as some examples to facilitate the discussion. Participants will then try these ideas out in small groups using a recognizable use-of-force event stemming from a tactical response, which will be facilitated by the instructor. Handouts and class materials will include relevant websites and research so that all participants can continue learning independently.

John Black - Bio
John Black is the owner and President of Aragon National; he delivers strategic consulting, sensemaking, intelligence, and insight generation to law enforcement, civil/military operations, and private businesses to improve decision-making. Dr. John Black has developed an approach combining sensemaking & systems thinking to better address working with and understanding complexity. He has 30+ years of experience in the US Army's special operations, civil affairs, and psychological operations. He is an internationally recognized expert witness for police use of force in federal and state courts and is sought out for cases in the "gray" area. He is known for his integrity, objectivity, and ability to look at all sides of an issue. His prior work in Special Operations and Intelligence uniquely positions him for situations requiring the teaching of military and related subjects such as joint operations, non-lethal targeting, strikes, raids, counterterrorism, and counterintelligence operations. He also has a 23-year tenure in leadership roles at an Oregon sheriff's office with expertise in mobile response, hostage negotiations, patrol operations, public information, investigations, corrections, and internal affairs. His process combines quantitative and qualitative in a systems approach to produce unique insights that help leaders in decision-making as it relates to critical issues such as strategy, training, use-of-force, humanitarian assistance, and disaster relief. He often consults on projects where complexity, wickedness, and systems are present. He primarily focuses on justice issues/reform, Security, Law Enforcement, and Humanitarian Aid (HA)/Disaster Response and Recovery (DR). He has clients from private companies, municipal agencies, federal partners, and local to nationally recognized organizations.