This incident involved an Emergency Response Team responding to shots fired. The tactical team conducted a stealth entry, and the suspect used the hostage as a human shield, resulting in both the suspect and the hostage being shot. Eventually, the suspect took a hostage, with the suspect ultimately providing a timeline. This debrief provides a critical look at the challenges faced by the team and lessons learned. The presenters will discuss tactical intervention, communication, training, medical intervention, and team members' mental health.