This one-day, eight-hour seminar is an instructional overview of emergency operations center; command post and tactical operations center functions, structure, and operations. Command decision-making through a proven system that streamlines the flow of direction and information will be a central focus of this course.

Ralph McDuffie began his law enforcement career in 1994 and is currently assigned to the Emergency Management Bureau of the Lake County (FL) Sheriff's Office. He serves as the agency's Emergency Management Coordinator and County Emergency Operations Center Operations Section Chief. He is also the SWAT Team commander and has been on SWAT since 1995. His law enforcement experience dates to 1987 while in the USAF as a Military Working Dog Handler. He instructs for the Lake Technical Institute, and Florida SWAT Association, and the NTOA.